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In 2020, the microfinance sector in India accounted for 32% of all the loans disbursed in the second-most populous country in the world. An industry which has steadily grown into a behemoth over the last decade, the Indian microfinance industry had a customer base of 32.5 million clients as of 2016, but the onset of the pandemic has made this traditionally perceived national asset into a liability as collection rates fell from 98% in pre-pandemic times to 85% in a post-pandemic India.

For an industry which operates on tight margins and conventionally relies on specialized loans from the formal banking…


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As the entire world increasingly transitions towards being cocooned in their houses, the popularity of live audio streaming platforms like Discord and text-based peer-to-peer communication platforms like Telegram are on the rise. However, where one would expect a rise of traditional entertainment and leisure activities such as stand-up comedy, gaming and movie reviews, GenZ and millennials are flocking to these services to seek financial advice from all parts of the world, be it in the US or Bangladesh.

Thus, in today’s post, I try to understand the many virtues of these online platforms which are contributing to this steady growth…


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The pandemic was a tribulation for the entire human race irrespective of the nations we resided in. Although it will take us the next few years to calculate all the losses we have incurred as a species in the past 1, and half years, one blessing we can count on is the accelerated decline of cash-based transactions and increase in adoption of digital wallets and online payment technologies.

What started as a precautionary measure to curtail the transmission of the virus via cash-based transactions, quickly transitioned into a phenomenon across nations. Now, in the latter half of 2021, as we…


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As the UK and the US reel from the effects of the COVID-19 pandemic and these sprawling economies start opening for the general public, insurance giants are warning their retail clients about an upcoming threat which was previously suspected of being innocuous.

In a recent press release published by EIOPA, the European Insurance and Occupational Pensions Authority, top executives marked retail and leisure as being inherently vulnerable as a majority of their revenue depends on face to face interactions with the general public.

But, the question is, why is EIOPA and other similar insurance bodies now gauging these industries as…


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On 25th November 2020, the front page of the New Indian Express had a headline smeared in blood which read, “Bullied online by money-lending app company, Chennai man kills self!” This and several other suicides that followed in the upcoming months sparked several investigations and subsequent arrests by the Indian police.

India is not a standalone victim of bullying by online lenders. Several other South Asian countries, namely Indonesia, are struggling with this issue, which has created a domino effect of the government clamping down on online lenders.

However, even 5 years ago, this was not a persistent issue among…


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Access to credit has long been a problem to millions of Indians. The World Bank estimates that the country is home to more than 190 million unbanked people and due to a combined effort of various precipitating factors such as low or no education, commercially unviable geographies and lack of language skills, the credit gap is on a steady increase as more financial institutions continue to mark an increased strata of the population as uncreditworthy.

Problem Statement

Incredible India, home to more than 1.38 billion people, has long been at the receiving end of lack of access to formal credit instruments such…

Arpan Sarma

Simplified Finance for Every Indian.

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